For all subscription options, each month you’ll receive two bags of barista quality coffee from two different independent roasters. Each bag of coffee will be approximately 200 - 250 grams. However some might be slightly less than 200 grams and some slightly more. Each roaster is different, however we will always ensure that you are receiving around the same amount of coffee each month.
It depends on your brew method. For most at-home methods you’ll use around 15g of coffee per cup, that should get you around 16 cups of coffee per 250g bag.
Our boxes won't fit through the letterbox so make sure there’ll be someone at home or in the office to receive your Good Brew Box.
You should receive your Good Brew Box during the first week of every month.
We’ll keep you updated by email so you’ll know when your Good Brew Box is on it’s way.
If for some reason you have not received your Good Brew Box by the 7th of the month, drop us a line at: firstname.lastname@example.org and we’ll make sure it’s sorted for you.
You can update your subscription preferences at any time on or before the 21st of each month by emailing email@example.com with the subject line "CHANGE MY SUBSCRIPTION". Any changes made after the 21st of the month may not be accepted as your order may have already been processed and/or dispatched, but give us a shout and we’ll see what we can do.
The purchaser or the gift-subscription holder can update their subscription preferences at any time on or before the 21st of each month by emailing firstname.lastname@example.org with the subject line "CHANGE MY SUBSCRIPTION". Any changes made after the 21st of the month may not be accepted as your order may have already been processed or dispatched, but give us a shout and we’ll see what we can do.
If you purchase a monthly subscription, you will be charged for your first month’s subscription (being £19.99) on the same day that you submit your order. For each month thereafter, your card will be charged automatically on/around the same date that you submit your first order. For example, if you purchase your subscription on the 9th, your card will be charged on the 9th of each month until you cancel your subscription.
If you purchase either a 1-month, 3-month or 6-month gift subscription, you will make a one-off payment for the full amount when you submit your order.
That’s it, you don’t have to do anything else. We’ll make sure whoever the lucky person is, receives their Good Brew Box on the first week of each month along with our other subscribers.
If you need to pause or cancel your monthly subscription for any reason, simply send us an email at email@example.com with the subject line "CHANGE MY SUBSCRIPTION" at any time on or before the 21st of the month and we will do the rest.
If you cancel your subscription on or before the 21st of the month, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Any changes made after the 21st of the month may not be accepted as your order may have already been processed and/or dispatched. If your order has already been dispatched you will not be able to pause or cancel your subscription for that month, however will still be able to email us to make whatever changes you need to before the next month’s subscription box is shipped.
To put it simply we recommend you choose Espresso, if you use an Espresso Machine or Stovetop to make your coffee.
Otherwise, choose Filter if you make your coffee using: Plunger, AeroPress, Chemex, Drippers etc.
Still not sure? Here’s the long version…
Our Espresso Good Brew Box will feature coffees that are roasted to work best for Espresso style brewing. Espresso roasts tend to be darker and have a more complex flavour profile, or more ‘body’ as the experts like to say. Just because you choose Espresso does not mean you can only brew your coffee with an Espresso Machine, most espresso roasts can be brewed filter style.
Our Filter Good Brew Box will feature coffees more suited to filter style brewing methods e.g. AeroPress, Chemex, Drippers etc. Filter roasts tend to have a more subtle flavour profile and can show more sweeter flavours than espresso roasts.
Some coffees have been intentionally roasted to work well for both Espresso or Filter (the technical term for this type of coffee is called ‘Omni Roasts’). So there may be some months where our Espresso and Filter subscribers receive the same coffee, especially if we think it’s a coffee not to be missed!
The choice is entirely yours but we’d recommend you go with whole beans as it keeps your coffee fresher for longer and gives you the flexibility to grind your beans to suit different brewing methods.
If you have an Espresso Machine, we recommend you grind your own coffee to suit your particular machine. If you need us to grind your coffee for you, we will do our best to get it right but there are no guarantees as it’s a fine balance.
If you select ground coffee for your filter subscription, beans will be ground medium which will be suitable for most at-home brewing methods e.g. Plunger, AeroPress, Chemex, Drippers etc. Obviously, it’s always best if you can grind to suit your specific brew method, but a medium grind should do the trick!
Fresh coffee is the best coffee! As with any natural product, your coffee will start to degrade over time so here are a few things you can do to keep your coffee fresh:
Order whole beans where possible, as whole beans will stay fresher for longer.
Keep your coffee in an airtight container, in a cool, dry and dark place. Not in the fridge / freezer as this will create too much moisture in the package.
We recommend you use your coffee within 4 - 6 weeks of delivery, and consume within 2 weeks of opening.